Need help? Follow the steps outlined in this guide to get set up.
Introduction
The Marketing Bot add-on is a powerful tool designed to streamline and automate marketing efforts across WhatsApp and Telegram. Whether you’re managing customer engagement, sending promotions, or running bulk messaging campaigns, this add-on offers a centralized solution for reaching your audience on the platforms they use most.
With built-in campaign management features, users can create, schedule, and publish messages tailored to either WhatsApp, Telegram, or both. Telegram support includes subscriber tracking, helping users monitor audience growth and engagement. On WhatsApp, marketers can organize their outreach using detailed contact lists, segments, and individual contact management for more targeted messaging.
Designed for ease of use and flexibility, the Marketing Bot add-on is ideal for businesses looking to increase their reach, boost engagement, and maintain consistent communication across multiple messaging channels.
Setting Up WhatsApp
Log in to your Twilio account.
- Copy your Account SID and Auth Token.
Enter your Twilio phone number and Sandbox phone number into the relevant fields in MagicAI.
Setting up Telegram
How to Set Up Telegram Integration
Step 1: Create a Telegram Bot
- Open the Telegram app on your phone or PC.
- Search for “BotFather” – this is Telegram’s official bot management tool.
- Open the BotFather chat and send the command:
- Follow the prompts to name your bot and create a username.
- BotFather will send you an access token — copy this token.
Step 2: Configure Your Bot in MagicAI
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- Navigate to Marketing Bot Settings and add the
Overview
The Marketing Bot dashboard provides a clean and user-friendly interface to manage campaigns and contacts for WhatsApp and Telegram. At the top, there’s a quick access banner with a “Manage Settings” button and a reminder that users can broadcast messages instantly across both platforms.
Two charts are prominently displayed:
Campaigns Graph (left): Visualizes the number of campaigns over time for a selected platform (WhatsApp by default).
New Contacts Graph (right): Shows the trend of newly added contacts.
Beneath the charts, the Overview section summarizes key campaign metrics:
All Campaigns
Scheduled Campaigns
Published Campaigns
Total Contacts
At the bottom, the Campaigns table provides a searchable list with columns for ID, Name, Status, Platform, Scheduled Time, and available actions. The layout ensures that users can monitor performance and manage campaigns efficiently from a single place.
Inbox
In addition to campaign management, the Marketing Bot add-on includes an Inbox feature where users can view and manage incoming messages from WhatsApp, Telegram, or both platforms in one centralized location. This unified inbox allows for real-time communication, making it easy to track customer responses, continue conversations, and provide timely support. Users can filter messages by platform, ensuring smooth and organized handling of all interactions across channels.
WhatsApp Campaigns
The Marketing Bot add-on includes a dedicated Campaigns section for WhatsApp, allowing users to create, schedule, and publish targeted messaging campaigns. Users can manage their outreach by selecting specific contact lists or segments, ensuring messages are personalized and relevant. The campaign interface provides options to set the message content, schedule the delivery time, and track the status of each campaign, helping businesses maintain consistent and effective communication with their WhatsApp audience.
Telegram Campaigns
The Marketing Bot add-on also features a dedicated Campaigns section for Telegram, enabling users to send broadcasts directly to their Telegram subscribers. Users can create, schedule, or instantly publish messages to engage their audience with updates, promotions, or announcements. The system supports subscriber management, making it easy to target the right audience segments. With streamlined controls and scheduling options, Telegram campaigns help businesses maintain an active and automated presence on the platform.
Telegram Groups & Subscribers
In the Telegram section of the Marketing Bot add-on, users can view detailed information about their connected Telegram groups and subscribers. This includes details for providing insights into group performance. For subscribers, users can access individual details such as usernames. This data helps in understanding audience behavior and targeting messages more effectively within Telegram campaigns.
WhatsApp Contact Management
In the WhatsApp section of the Marketing Bot add-on, users can manage their audience through a structured system that includes Contact Lists, Segments, and Contacts. The Contact List feature allows users to organize recipients into different lists based on campaigns or categories. Segments enable more advanced filtering by grouping contacts based on specific attributes or behaviors, making targeted messaging easier. The Contacts section provides a detailed view of individual entries, including names, numbers, and other relevant data, ensuring precise and effective communication through WhatsApp campaigns.
Thank you for your time. Enjoy the add-on!